Shop Policies

Returns & Exchanges

All Products are Final Sale. No exchanges or returns due to product type & Covid-19. Look over each product in detail, and reach out to me via contact page if you have any questions regarding product details. Please email me at info@genevabotanicals.com if you have any concerns regarding your order & I will be sure to help correct any issue.

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Custom & Personalized Orders

I do not accept Custom & Personalized orders. Geneva Botanical's Hair Care products are all Handmade in small batches. If you have a skin sensitivity to Essential Oils and would like to not have any added to your products or if you have any allergy I will do my best to try to accommodate. contact me at info@genevabotanicals.com

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Whole Sale Availability

I am not accepting Wholesale orders due to limited staff. As Business continues to grow Wholesale orders will become available. Subscribe to join the Geneva Botanicals Hair community to know about important updates as they arise. Feel free to contact me at info@genevabotanicals.com regarding Wholesale Availability updates.

Shipping

Processing time for each order varies due to products being Handmade in small batches

Estimated Shipping time for the United States: Allow 5-7 Business days to process orders

Shipping estimates are not guaranteed

Sold Out

If any products are sold out. Reach out to me at info@genevabotanicals.com to be added to the waitlist for the next batch of Hair products. Geneva Botanicals is a Boutique Hair Care Line and all products are hand infused & whipped. Please be Patient & know that I am working on making more amazing Hair Food!

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